February 4, 2008

Company Values Most Important to Japanese Consumers

Results from Natural Marketing Institute’s LOHAS Consumer Trends Database show that Japanese consumers are more likely to indicate that they would choose products from companies whose values are like their own, as shown in this chart. Not quite half of Americans agree and European Union  consumers come in third at 41 percent.

As companies clamber to demonstrate their commitment to environmental protection and global sustainability, it is significant to remember the personal connection with consumers’ values, morals, ethics and belief systems. Understanding the specific values that a given category or brand user holds will allow marketers to connect with consumers in more meaningful ways to create long-term relationships.

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Reader Comments

Hmmm… interesting the conclusions that seem to be implied to the poll results. Perhaps it just means that in America some company should license the trade mark Gordon Gekko… a personal connection with consumers’ values, morals, ethics and belief system.

Color me a smidge cynical.

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