Fewer Service Calls Saves Pitney Bowes $2.8 Million In Fuel
Pitney Bowes says it has saved almost $3 million in fuel costs over the past two years by making changes to its customer service routines, such as solving more problems in a single service visit. The Advocate reports.
The company has saved the equivalent of 1,504 vehicle trips and 932,009 gallons of gasoline. At $3 a gallon, a typical price during 2006, Pitney Bowes saved about $2.8 million.
The company is doing more customer service over the phone. When a technician does go on-site, hand-held devices allow them to access work orders, customer information and inventory, reducing the need for follow-up trips.
To trim back service calls even more, Pitney Bowes has introduced technology that lets customers re-set postage meters over the phone.
Over the past two years, Pitney Bowes’ energy task force has been responsible for projects that have eliminated more than 380 tons of carbon dioxide emissions from its operation.
Research released in December by Pitney Bowes and DMNews said U.S. consumers think direct mail does more harm to the environment than it really does.
Stay Up-to-Date On Environmental Management, Energy & Sustainability News with EL's Free Daily Newsletter
Energy Manager News
- Technology Creates a Brighter Future for Small and Mid-Sized Commercial Solar Investments
- Incentive Program Helps Companies Afford Energy Managers
- ARPA-E Issues Grants for Solar Modules
- C-PACE Financing Innovation to Help Connecticut Green Energy Sector
- Orion Wins School District Contracts, Increases Chances for Incentives
- Study: Smartest ‘Smart Building’ Owners Come from Retail, Manufacturing, Construction
- Low Cost IoT Solutions, Data Driven Analytics to Propel Energy Mgmt Market
- A Clean Energy Future in Sight