Fewer Service Calls Saves Pitney Bowes $2.8 Million In Fuel
Pitney Bowes says it has saved almost $3 million in fuel costs over the past two years by making changes to its customer service routines, such as solving more problems in a single service visit. The Advocate reports.
The company has saved the equivalent of 1,504 vehicle trips and 932,009 gallons of gasoline. At $3 a gallon, a typical price during 2006, Pitney Bowes saved about $2.8 million.
The company is doing more customer service over the phone. When a technician does go on-site, hand-held devices allow them to access work orders, customer information and inventory, reducing the need for follow-up trips.
To trim back service calls even more, Pitney Bowes has introduced technology that lets customers re-set postage meters over the phone.
Over the past two years, Pitney Bowes’ energy task force has been responsible for projects that have eliminated more than 380 tons of carbon dioxide emissions from its operation.
Research released in December by Pitney Bowes and DMNews said U.S. consumers think direct mail does more harm to the environment than it really does.
Stay Up-to-Date On Environmental Management, Energy & Sustainability News with EL's Free Daily Newsletter
Energy Manager News
- Embracing New Tech Is Key to Greater Energy Savings, Say Experts
- Johnson Controls, Hitachi Appliances Launch AC JV
- Walmart Saving Money While Driving Efficiency
- Solutions to Help Reach Building Energy Management Goals
- Advanced Fans Cut Datacenter Energy Requirements
- Renew Financial Acquires FL PACE-Lender EcoCity Partners
- Solar Canopies in Maryland, California
- Increased Demand for EVs Driving Global Battery Management System Market