Xerox Chalks Waste Prevention Success Up to Lean Six Sigma

October 14, 2009

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Xerox, which manages Procter & Gamble’s worldwide print operations, has been able to help P&G cut operational costs 20-25 percent by helping control when and how printers, copier and fax machines work.

Xerox used Lean Six Sigma to uncover methods to manage a company’s document strategy. Xerox then incorporated the methods within its own operations and at P&G, according to a press release.

At P&G, it’s predicted that the improvements will cut printer-related power usage by 30 percent and paper consumption by 20-30 percent.

At financial services company KeyCorp, Xerox was able to reduce the annual paper output per person by 40 percent, as well as reduce the number of printers, faxes and copiers from 10,000 to 3,500. The strategy helped save $6 million in operating costs, according to a press release.

Xerox also is using Lean Six Sigma within internally to reduce waste in its Brazilian operations by 20 percent.

In Xerox offices in Dundalk, Ireland, the process helped identify energy reductions of 6 percent, saving $175,000 in the first quarter of 2009.

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