The top actions on the green retail agenda align with the strategic decision to take a holistic approach to all aspects of brand management and total cost of operations, according to “Getting From Green to Gold: Retail Success Factors and Outcomes,” a new Aberdeen Group report authored by Jhana Senxian.
For 59% of retail respondents, implementing a responsible and green-oriented sourcing and procurement plan is a crucial element of success. The focus on the very beginning of the retail supply chain complements the strategy of adopting eco-friendly standards for waste management (54%) and product end-of-life, recycle and reuse programs (41%). This end-to-end approach underscores an intensive vision of the retail value chain and indicates that retailers are becoming more involved in the entire life-cycle of their products and operational activities, according to the report.
The six top actions of green retail initiatives demonstrate that practically no aspect of the retail enterprise will go untouched by the sustainability agenda.
Results of the study demonstrate that the Best-in-Class achieve not only dramatic cost savings (20% decrease in energy costs) especially when compared to industry laggards (39% increase in energy costs), but also dramatically improved customer loyalty.
Research methodology: Between May and June 2008, Aberdeen examined the implementation, management, and outcomes of 100 retail enterprises with green/sustainability initiatives.