In the wake of the blizzard that has been battering New England, New York-based disaster restoration service company Total Environmental Restoration Solutions, Inc., offers a list of suggestions on planning ahead for unexpected disasters, including the importance of choosing a restoration company ahead of time to “eliminate the frenzy in unpredictable situations.”
“Thinking ahead is crucial. Who will you call if disaster strikes?” asks Gadi Shaked, president of TERS. While pricing and billing are top of mind for most companies, other elements are equally important. Shaked suggests companies look into the training, expertise and experience of the technicians within a company. Available warranty is another important factor in a restoration mission. Does the company offer warranty, or is the restoration job a one-time project? Does the company offer a free inspection as a follow-up, to address any other concerns?
TERS also suggests companies ask about the type of equipment a restoration company uses. How is it maintained and sanitized? And what type of chemicals will be introduced into the office during a restoration project? If toxic or otherwise harmful chemicals are used, it can lead to additional mitigation.