EnergyHub and Oracle Partner to Integrate DERs at Scale

by | Aug 21, 2019

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EnergyHub today announced a collaboration with Oracle Utilities to help energy providers intelligently incorporate distributed energy resources (DERs) into their customer engagement and distribution network operations. The two companies are teaming to supercharge enrollment in bring-your-own-device (BYOD) programs, create a connected utility experience for customers, and enable utility distribution operators to integrate DERs at scale.

Oracle delivers Opower, a widely deployed utility customer engagement platform and Network Management System (NMS) for advanced distribution operations. EnergyHub offers the Mercury DERMS, the only platform in the industry that enables utilities to enroll, monitor, and orchestrate DERs at scale. As a combined solution, the companies’ platforms unlock new utility value from DERs and create a complete, connected utility customer.

Elevating the utility customer experience

With one solution, utilities can combine energy usage, DER, and rate plan insights into a single, engaging customer experience. With a new depth of personalization and targeted marketing, EnergyHub and Oracle Utilities claim they can not only boost enrollment in utility BYOD programs but also accelerate adoption and beneficial use of all types DERs, from smart thermostats and EV chargers to batteries and solar inverters. The companies are combining their efforts to help utilities strengthen their position as trusted advisors and to lead all types of energy consumers to actively participate in a customer-centric grid.

Integrating DERs into holistic grid operations

The companies are also offering a solution that combines EnergyHub’s grid-edge platform with the Oracle Utilities Network Management System (NMS) for advanced distribution operations. One solution will give the control room visibility and optimization of grid-edge DERs and extend the reach of distribution operations to behind the meter. Grid operators using the Oracle Utilities NMS will get situational awareness and optimized load and voltage control of both customer-owned and utility scale DERs in real-time. As a result, they will be able to dispatch everything from system-wide peak load reduction to real-time calls for localized voltage and load relief to proactively mitigate grid constraints before they happen.

 

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