Having 100% uptime for retail organizations just does not exist. Equipment breaks. Revenue is lost. There isn’t a retail environment where everything goes to plan, productivity is sustained at peak levels, and equipment performance is unquestionable.
Equipment return on investment (ROI) is a critical measurement, yet all too often organizations take a very poor approach to the science of equipment optimization. Spreadsheets have inherent limitations and a number of compelling reasons to go beyond management by spreadsheets.
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